To correctly answer the various questions and scenarios often presented in the promotional process, you must understand your role as a supervisor and leader in your organization. In this segment of our training program, you will learn the critical principles of leadership, supervision, and management and how to demonstrate them throughout the promotional process.

To excel and achieve maximum points in the Assessment Center and Oral Board Interview, you must be able to demonstrate several key behavioral dimensions that are associated with effective leadership, supervision, and management. In this segment of our training program, you will learn the specific behaviors that will be evaluated by the assessors and how to successfully demonstrate each behavior to score maximum points on each exercise.

To successfully respond to the various scenarios presented in the Assessment Center, you must be able to quickly and effectively think through the scenarios and provide an organized and persuasive response. In this segment of our training program, you will learn an efficient problem solving model that will provide a thorough and complete response to each scenario.