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Tim, where do I start? I want to first start by saying thank you very much. I decided to take the Sergeants promotional exam to further my career with the Police Department. I remember when I called you, 60 days before the exam. You stated, “better late than ever”. When I doubted if 60 days was enough time to prepare you ensured me it was more than enough time as long as I was dedicated, motivated, and discipline. You tailored your teaching style to my needs, your scheduling options were very flexible I was able to come early mornings and late nights even weekends and holidays, even when you were away with family your zoom sessions were very helpful. Everything you taught in the course was relevant to what I saw on game day, from how to dress to the diamond, even how to prioritize and organize documents. I shared with you some learning barriers I’ve come across during my academic life you listened found out what worked best for me and immediately implemented it. I came in lacking the confidence that I was built for this. I left mentally prepared that I had what it took to lead my subordinates with knowledge and professionalism and updated information. The scenario examples were the same. You even made me aware that there was a significant difference between the badge and interactive, and I was able to have my agency correct and re-disseminated the information to all promotional candidates. Your program put me in the best position to succeed and come out ahead of this very competitive process. I scored number 1 overall out of 64 candidates, it’s worthy to mention that everyone who came to you came out in the top 12. Thank you again for this amazing experience.

E.J., May 2021